
Key Features:
- Click & Collect and Click & Reserve options
- Connection to cash register systems
- Management of prices and promotional campaigns
- Realtime customer service in-store and online
Arvato OMS
To offer a convincing Customer Experience across all touchpoints and be profitable simultaneously, companies must design their omnichannel processes very efficiently and economically. Important factors for a consistent, cross-channel Customer Experience: The seamless integration of all systems and processes as well as the focus on the needs of the customer (Customer Centricity). Aroma® provides the perfect solution: it combines store processes, e-commerce, logistics and payment processes in one Commerce Suite for the perfectly integrated and smooth handling of all workflows - whether in B2B, B2C or D2C.
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